Free shipping for USA orders over $75

FAQ

How do I order a style that I saw on Instagram, but isn't online?

Some styles are only available in store, but you can send us a direct message on Instagram to order and have any style shipped!

Do you have the same styles online as you do in store (vice verse)?

No, we a lot more styles in store than we do online. As our online presence grows, we will have more styles available online!

What do I do if I want to return an item?

Please email us a reason for your return support@bownarrowclothing.com . The customer is responsible for the return shipping fee. All returns will be sent to 8200 Old Redwood Hwy. Cotati, CA 94931 

What do I do if I want to exchange an item?

Please email us what style you would like to exchange. Our styles do sell out fast, so we can't guarantee your size will be available, but we will communicate that with you once you get in contact with us!

I have a gift card, can I use it online?

No, as of right now our gift cards can only be used in store. We hope to add gift cards online as we start to grow! If you would like to use a gift card, but don't live locally, you may call the shop to order so that we can run the gift card in our system!

I selected "pick up in store", but I am not able to make it within 24 hours, is that okay?

Yes, totally! You have up to 2 weeks to pickup your in store order once it has been placed.